Frequently asked questions

How to search for products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the more refined your search results will be. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

We offer free shipping on most products and to over 200 countries. We will contact you if there are any issues with your order. If you would like a specific quote for shipping, please contact us.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website. We always try to ensue the products we sell are of the best quality however, for peace of mind you are protected when:

  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.